Shipping & Payments

Shipping Policy

Big Chef Meals has partnered with Seur Frio, Spain’s biggest logistics company.
Seur Frio guarantees that the cold chain is not broken thus ensuring you receive your meals in perfect condition and on time within 24 hours from dispatch.

All deliveries are guaranteed to arrive the next day before 13:30 o’clock.

On dispatch of your package a tracking number will be issued and sent to you.

Shipping Time & Costs

Please allow 24-48 hours for your order to be prepared. We recommend that you place your orders on the weekend prior to your weekly mealplan, so that they can be dispatched in the beginning of the week.

Delivery days are Tuesday, Wednesday, Thursday and Friday.

All orders below €140 there is a €10 delivery charge.

All orders above €140 delivery is €5.

On orders over €200 delivery is free.

There will be charged €5 commission fee for cash on delivery payments.